Privacy Policy

Last updated: 13 Jan 2026

1) Scope

This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, register for a course/event, or contact us via forms, email, or phone.

2) Information we collect

A) Information you provide

• Contact details: name, email address, phone number, and (if applicable) company/job title.
• Registrations: course/event selection, attendance preferences, and any notes you submit.
• Communications: messages, inquiries, and any attachments you send through our forms or email.

B) Information collected automatically

• Technical data: IP address, browser type, operating system, pages visited, date/time of access, device identifiers.
• Cookies and similar technologies: used to improve your experience, remember preferences, and run analytics (see Cookies section).

3) How we use your information

• Service delivery: managing course/event registrations, confirmations, and essential updates.
• Communication: responding to questions, support requests, and follow-ups.
• Website improvement: analytics, performance monitoring, and troubleshooting.
• Security and fraud prevention: protecting the website and users, monitoring unusual activity.
• Legal and regulatory compliance: when required by applicable laws or official requests.
• Marketing (with consent where required): sending program updates, invitations, and offers; you can opt out anytime.

4) Legal basis for processing

We process personal data in accordance with applicable laws in the Sultanate of Oman, including (where relevant) the Personal Data Protection Law and its implementing regulations.

• Consent: e.g., newsletters, marketing messages, and certain non-essential cookies.
• Contract / request performance: e.g., completing a registration or responding to your request.
• Legitimate interests: e.g., website security and service improvement (balanced against your rights).
• Legal obligation: e.g., retention or disclosure where legally required.

5) Sharing your data

We may share your information (minimally and as needed) with:

• Infrastructure providers (hosting/CDN/email) to run the website and services.
• Analytics providers to understand and improve website performance.
• Marketing / CRM providers if you subscribe and consent to receive updates.
• Payment providers (if online payments exist) to process transactions; we typically do not store full card details.
• Authorities if required by law, regulation, or a valid legal order.

Where applicable, we require service providers to apply appropriate safeguards and process data only under our instructions.

6) International data transfers

If operating the website or using service providers requires transferring personal data outside Oman, we will do so in line with applicable legal requirements and apply appropriate safeguards and/or obtain consent where required.

7) Data retention

• Registration data: retained as needed to deliver services (and any related certificates/records), then as required by law or contracts.
• Communications: retained for a reasonable period for follow-up and quality improvement, unless deletion is requested and legally permissible.
• Security/technical logs: usually retained for shorter periods for protection and diagnostics.

8) Your rights

Subject to applicable laws, you may have rights such as:

• Request access to your personal data or obtain a copy.
• Request correction or updating of inaccurate data.
• Request deletion or restriction of processing (where legally applicable).
• Withdraw consent at any time for consent-based processing (without affecting prior processing).
• Object to certain processing activities where applicable.

To submit a privacy request, contact us at info@glp.om or call +96824237474. We may need to verify your identity before fulfilling a request.

9) Cookies

We use cookies to operate the website, remember preferences, and measure performance. Cookies may be:

• Necessary: required for core functionality.
• Analytics: help us understand usage and improve the website.
• Functional: remember preferences and settings.
• Marketing: used to personalize content/ads (if used, and with consent where required).

You can control cookies via your browser settings. Disabling some cookies may affect site functionality or experience.

10) Security

We implement reasonable administrative and technical measures to protect personal data, such as access controls and security monitoring. However, no online system is 100% secure.

11) Children’s privacy

Our services are generally intended for adults and professional organizations. We do not knowingly collect personal data from children. If you believe a child’s data was provided to us, please contact us to remove it.

12) External links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

13) Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.